Reputable cleaning companies back up their services with quality guarantee. Dirt Busters House Cleaning is proud to offer both Happiness Guarantee and a Dependability Guarantee:
Happiness Guarantee
We want you to be completely satisfied with our service! If something doesn’t meet your expectations, please let us know right away so we can address it. We’ll first evaluate the situation to fully understand your concern and then re-clean the affected area at no additional cost. This re-cleaning must be completed within two business days of your original service date. If you’re still not satisfied and the issue is due to our oversight, we will provide a full or partial refund based on the circumstances. Please note, a refund will only be considered if a re-clean is accepted and completed within the two-business-day timeframe following the initial service.
Dependability Guarantee
We pride ourselves on reliability. Our cleaning technicians strive to arrive on time, with rare delays due to traffic or unexpected events, in which case we’ll notify you as soon as possible. If the scheduled arrival window has passed and you haven’t heard from us or the technician, please call us at (623) 977-6725 so we can investigate. If we’re unable to clean your home on the scheduled day, we’ll reschedule at the earliest available time and apply a $100 discount for the inconvenience. This is our Dependability Guarantee to you.