Happiness Guarantee
Your satisfaction is our top priority! If you’re unhappy with any aspect of our cleaning service, please reach out to us immediately so we can resolve the issue. We will first assess the situation to fully understand your concern and then re-clean the affected area at no additional cost to you. The re-clean must be completed within two business days of your original service date. If you are still not satisfied and we determine that Dirt Busters is at fault, we will offer a refund or partial refund based on the circumstances. Please note that a refund can only be issued if the re-clean is accepted and completed within two business days of the initial service.
Dependability Guarantee
We understand the importance of reliability. Our cleaning technicians strive to arrive on time, barring heavy traffic or other unforeseen events. If a delay occurs, we will notify you as soon as possible. If your scheduled arrival window passes and you haven’t received an update, please contact us at 623-977-6725 so we can investigate. In the rare event that we are unable to clean your home on the scheduled day, we will reschedule for the soonest available date and apply a $100 discount for the inconvenience. This is our commitment to dependability.