Just fill out our online Reschedule Request Form with your original date and your requested new date. Please note that if you cancel or reschedule a service less than 2 Business Days before your originally scheduled date, we will charge a $100 late cancellation fee to help compensate the cleaning technicians for the loss of income. If your cleaning is scheduled for a Monday, we request notice of cancellation by 9 a.m. on the preceding Friday to avoid the fee. If you do not contact us in advance to cancel a cleaning and the cleaning technician arrives at your home at the scheduled time and cannot gain entry or is denied access, we will charge you the full cost of the cleaning to compensate the cleaning technician for the lost time.